How to Stop Paying and Delete Your CrushOn AI Account
Two separate steps: cancel the subscription (stops billing), then delete the account (removes your data). Do them in this order. Deleting the account first does not automatically stop billing.
Step 1: Cancel Billing
If you subscribed on the website:
- Log in → Account Settings → Subscription → Cancel
- Confirm — status should change to "Cancels on [date]"
- Access continues until the end of the paid period
If you subscribed through Google Play:
- Play Store → profile icon → Subscriptions → CrushOn AI → Cancel
If you subscribed through the App Store:
- iPhone Settings → your Apple ID → Subscriptions → CrushOn AI → Cancel
If in doubt about which payment method you used: Check your email for a subscription confirmation from when you first subscribed. The sender will be Stripe, SubscribeStar, Google, or Apple depending on your signup method.
No refund for the current period. Access continues through the end of what you already paid for.
Step 2: Delete the Account
After billing is cancelled:
Web (crushon.ai):
- Log in → click profile icon → Account Settings
- Scroll to the bottom → Delete Account
- Enter your password to confirm
- Confirm deletion
Android app:
- Profile icon → Settings → Delete Account (at the bottom) → confirm
Cannot find the option? Email info@crushon.ai from your account email requesting account deletion. They process these requests.
Account deletion processes within 24-72 hours.
What Gets Deleted vs. What Stays
Deleted:
- Login credentials
- Conversation history
- Private characters
- Remaining coins (no refund)
- Unused subscription days (no refund)
May stay:
- Public characters you created (delete them manually before deleting account if you want them removed)
- Data retained for legal compliance (standard for all commercial platforms)
To-do before deleting:
- Delete public characters you do not want left in the library
- Screenshot any conversation content you want to keep
- Confirm billing is cancelled through your payment method
Frequently Asked Questions
No. Cancel your subscription separately through Account Settings, Google Play, or the App Store before deleting. Account deletion alone does not stop billing.
No refunds for the current billing period. Contact info@crushon.ai for billing disputes. For subscriptions through Google Play or App Store, dispute through those platforms.
Private characters are deleted. Public characters remain in the library unless you delete them manually from the creator interface before deleting your account.
24-72 hours after confirmation. You may receive an email when complete.
If you subscribed through Google Play or App Store, the billing is with those platforms — deleting your CrushOn AI account does not cancel it there. Cancel through Google Play → Subscriptions or iPhone Settings → Subscriptions and contact info@crushon.ai with your details.
Yes. Cancel your subscription — billing stops and you drop to the free tier at the end of the paid period. Your account stays active with the free tier's features. Only delete the account if you want to remove your data entirely.